Chiming
the Crime of Lost Time
Dear
Associate,
If
you're a consultant, solopreneur, or an information marketermaking
a one-time small sale may not be in your best interest. Sure
you get a charge by contributing to someone else's business.
And sure it's nice to pick up a new client. But if you know
you'll never hear from them again, it may be better to turn
them down to concentrate on hooking bigger fish.
Am
I nuts to suggest turning down business? I mean this isn't
what they teach in Business 101. Maybe I should have my head
examined.
Okay,
but at some point, we should graduate from Business 101.
I
met a Life Coach just starting out her career. She offered
a free hour of consultation for first-time clients. She thought
I spoke in tongues when I suggested packaging her knowledge
into CDs, DVDs, and print. She didn't see the huge positioning
and profit potential. Hopefully, she will become enlightened.
Let's
look at what typically happens with a small solo sale...
*
They whine about your fees;
* They want you to work extra without extra compensation;
* They steal your time;
* They call you daily; and then,
* They want to reform your finished project.
What
a headache. They want you at their beckon call... which is
suicide if you're busy working on more lucrative projects.
You don't have time to baby-sit. This is the opposite of a
successful business model.
One
of the major questions you'd want to ask when potential clients
approach you is, "Where's the money in this?"
For
instance, are there deeper levels of products they can develop
that create more intense learning experiences? Can they package
and bundle their information products with their flagship
product? Can they actually work less and charge more?
You
should be able to answer, "Of course." But if notyou
may want to decline their business. You don't want to work
with people who are spinning their wheels.
So
let's assume you want to attract bigger fish...
You
cast your prospecting net into the sea. What happens next?
Bunches of little fish get caught in the same net. It always
happens. I figure God has a sense of humor for creating so
many varieties of small fish.
These
little fish want you to give away the store. They don't truly
value or accept your advice. And you end up wasting your time,
with little to show for in return.
How
can you prevent this from happening to you?
Simple.
You screen out those little fish with a detailed questionnaire.
You include multiple choice and essay questions. You make
them work for the chance to hire you. This strategy can also
repel business sharks.
Your
best, most serious potential clients will complete the entire
questionnaire. Your worst potential clients will never finish
it. And probably never call back.
Good
riddance.
Here's
a sample of you might want to include in your questionnaire:
1)
Full contact information. Include online websites and
shipping address. Ask about their expertise, their brand,
any partners, and if they are the sole decision maker.
2)
Customer profile. How many in their database, what they
bought, how much they bought, their contact information, and
product upgrades or downsells?
3)
Prospect profile. Record their lead capture methods, conversion
rates, online and offline campaigns, and if divided into various
prospect categories.
4)
Products and programs. List all products, services, trainings,
and subscriptions. Ask about their fees, future product development,
and current selling systems.
5)
Target market. Who are they? Were they surveyed? Include
demographics, psychographics, and partnering with, or training
peers.
6)
Joint ventures. Do they sell through affiliates, get endorsements,
or who'd make the ideal joint venture partner?
7)
Marketing action. How and how often do they market themselves?
Do they test one marketing promotion with another? Do they
schedule live events?
Your
questionnaire will give you a general business profile of
your potential candidate. It sends them a message that you
are a serious professional and do not have time for fishing
expeditions. It will save you time, hassles, and headaches.
And it's a tool they can easily download off your website
or sent through an autoresponder.
Warm
Regards,
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