A
Tad of Honey for Rad Ads
Dear
Associate,
I
know you wouldn't be caught doing this...
A
friend from Northern California called me for my comment about
their school's new banner sign. The city he lives in has just
shut down two more public schools due to lack of enrollment.
The parents in the community are livid. They have never forgotten
about the two other public schools that were shut down about
six years ago.
My
friend has since enrolled his four girls in a small private
school. Because of this latest development, the brilliant
young marketing mind at this school recently decided to display
a huge banner sign on the school grounds to promote this private
school as an alternative to crowded public schools. The banner
went something like this:
"While
other schools are closing: We're adding more programs."
This
sign is short and to the point. It includes a pain statement.
It promotes an alternative. Both claims are true. But would
you have the moxie to run this ad?
I
wouldn't.
It
borders on insensitivity and hints of superiority. There's
no benefit statement. It doesn't leave you wanting to find
out more. It left me asking, "So what?" I don't
believe the school will get the type of response they wanted.
Here's
what happened the day after that sign went up...
One
lady marched in to the school administrator's office to complain
about the message. She says parents in the community are already
upset and hurtyet this sign seems to perpetuate the
problem. It creates more aggravation and heated discussion
surrounding the school closure controversy.
Will
there be more complaints? Only time will tell. The school's
initial goal with the banner was to attract more inquiries.
From
a financial aspect, banner signs can get quite expensive.
For a small school, this sign could be a major expense. And
it's not like you could edit it afterwards. Perhaps the school
administrators could have asked for personal comments before
finalizing the project.
In
the meantime, it may not be ideal to follow this marketer's
wayward tendencies. You want to attract businessnot
repel it. Here's an important lesson to remember...
When
you write an ad or headline that you're not allowed to test,
apply this one principle: You'll catch more bees with honey
than vinegar.
Warm
regards,
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