Sales
Ethics...
Dear
Associate,
He
was brilliant. Polished. An asset for the company he represented.
In less than an hour, he worked up the crowd to fever pitch.
Hundreds of people lined up to sign up for the next stepwhich
involved a no-cost, eight-hour financial investment training
day.
He
was also an author. He told his story of how he met a man
who invited him to several investment meetings. And those
meetings changed his life forever.
He
became wealthy from practicing those investment strategies.
He turned from amateur to pro. He had finally arrived. And
now he wanted to teach those same strategies to investors.
He
made the audience laugh, repeat "yes" for the umpteenth
time, and put everyone at ease with his low-pressure persuasion
techniques. He was even crawling on the floor to illustrate
a point. There's no doubt he graduated Sales Mastery with
honors.
But
the crowning moment was when he invited four investment newbies
to take the stage. He showed them how easy it was to make
money whether the market was going up or down. He had them
bobbing their heads the entire time. This provided the social
proof people needed to participate in the next step.
But
many knew better...
I
spoke with Ashley, a graphic designer who signed up because
Carmen, her realtor mom, wanted to check out the training.
Ashley was suspicious of the sales pitch and she wanted to
protect her mom from these cleverly disguised sales wolves.
I hope Ashley doesn't lower her guard either.
Because
once they get you into their training room, they will hit
you with a variety of persuasion techniques to scramble your
radar. They will make you feel like you have an IQ of a slug
for not investing in their program. Don't forget to take prescription
strength "stubborn" pills with you on that day.
And
my colleague, Dana, didn't approve of the fact that she was
being sold. She was skeptical from the start of the presentation.
She never cracked a smile during the entire talk. She may
have been half-fuming. (Or half-envious.)
But
let's
be real...
Salespeople
have to make a living. Selling is their job. The economy becomes
stagnant when nothing gets sold. I hope you agree that selling
is a good thing.
Yet
people don't like to be sold. They like to buy, but not be
sold. Buying puts us in control. We own that power. We lose
that power position when we're being sold.
So
the speaker did a great job. He racked up hundreds of people
into the next phase. He'll receive a nice bonus for his persuasive
presentation.
Yet
the question remains: If you couldshould you?
If
you could bottle fountain water to sell to unsuspecting supermarkets:
should you?
If
you could pay off the FDA to market your medicine: should
you?
If
you could pressure people with their last dollar to invest
into your program: should you?
If
you could sell company secrets to competitors: should you?
If
your boss commanded you to lie to consumers: should you?
If
you answered "yes" and can sleep well at night,
then you are lower than the slime on the bottom of my shoe.
You may dress in business attire on the outside, but the inner
person is polluted with soot. Despite the media coverage that
white collar criminals get incarcerated to Club Fed: You should
hold yourself to a higher standard.
Besides it's hard to become stealth with unethical conduct.
Your inner circle of friends and closest allies notice what
you do. Especially in a hi-tech society where everything is
traceable.
But
if you decide to burn people anywaythe Universe always
has a way of settling these accounts. Eastern philosophers
call it karma. Western ministers label it "reaping what
you sow." And enlightened people name it the Law of Cause
and Effect.
So
why would anyone corrupt themselves for a buck?
Avoid
the scandals, fines and embarrassment. Do the right thing
always. And leave a legacy of integrity, accountability and
upstanding character for generations to admire and model.
Warm
Regards,
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