Selling
the Sizzle or the Steak?
Dear
Associate,
Which
method is more lucrative? Which has greater long-term growth
potential? Can they be combined?
You're
selling an e-book titled 101 Ways to Make Chocolate Chip
Cookies retailing at $27. You don't have a database of
names to market to so you decide to sweeten the deal by offering
a bundle of bonuses that total more than your $27 e-book.
You negotiate with five other authors to throw in their e-books
as complimentary gifts when prospects buy your e-book. They
agree.
You
include 101 Toppings for your Chocolate Chip Cookies
($19), 15 Culinary Techniques to Knead Cookie Dough
($9), 27 Recipes for Buttery Chocolate Chips ($17),
How to Make the Most Mouth-watering Cookies ($17),
and How to Make Cookies So Soft, They Always Sag in Your
fingers ($9). These five e-books total $71 and complement
your e-book nicely.
You
also negotiate marketing to all five authors' e-mail list
and splitting the gross sales 50/50. You offer to do the sales
copy and all purchases go through your shopping cart. They
don't even have to lift a finger to make money. They send
out a brief endorsement e-mail to their list with a link back
to your webpage.
A
week passes and you make 1,000 sales totaling $27,000. You
pay your joint venture partners half gross and still have
$13,500 in change. Not bad for a few hours work. This is selling
the sizzlewhen your special bonuses have a higher perceived
value than the actual product for sale.
The
other school of thought is selling the steak...
You
sell your product or service on the merits of its value. This
is where you show the perceived value of the product or service
is so important to a certain niche market, they'd stand to
gain or lose out if they don't buy now. This takes a little
more finesse and persuasion, but much more personally rewarding.
Here's
an example...
My
mentor sent an e-mail to his database for a one-year coaching
program. It included a monthly lesson, an assignment, and
a critique. All done through e-mail.
His
database is a targeted list of business owners who like, trust
and respect their coach. And most, if not all, have been previous
customers.
So
I forked out $7,000 for the program. If I opted for financing,
it would have cost just under $10,000. With about 26 scholars
who enrolled, my mentor made close to $200,000. From thin
air.
He
sold the steak à la carte. There were no bonuses. No
prizes for the best grade. Not even a guarantee. Or a certificate.
This
is almost Nirvana. Zero overhead and no headaches. Just produce
12 lessons, 12 homework assignments, and critique 26 papers
a month. On the side.
Back
to the sizzle...
You've
got 1,000 new customers in your database who bought your 101
Ways to Make Chocolate Chip Cookies. You want to sell
them your new paperback: How to Market Your Cookies
($47). It contains tips, tools, advice and even a business
plan for the serious cookie entrepreneur. There are sections
on marketing to schools, fundraisers, mail order, and retail
outlets. You've included a complimentary special report on
running your own small business as a bonus for ordering your
new book.
53
of the 1,000 purchase your paperback for a total of $2,491.
Not bad, but certainly not the result you wanted since you
ordered a minimum 5,000 books to qualify for the price break.
This
letdown usually occurs when you sell the sizzle. Your customers
value the bonuses more than the actual product. They come
into your universe receiving more than they paid and most
expect you to continue with equivalent offers.
Not
so with steak buyers...
Most
will be ready to move forward to higher priced products without
the bribing from bonuses. If they trust youand value
your products and servicesthen including more freebies
may actually devalue or diminish the product you're selling.
Can
the sizzle and the steak be combined?
I'm
glad you asked. The answer is yes and one of the best ways
is to bundle up bonuses from your product line with your offer.
This way, you can reap higher profits. So get busy building
your product line. And when you negotiate joint venture deals,
you can now insist on higher margins for yourself because
you have proven your products can make money for your JV partners.
Which
method is better?
If
done right, both are very effective. If you want to make a
casual sale, then include as many bonuses as possible. But
if long-term customers and lifetime income and reward are
your goals, prepare to sizzle by selling the steak.
Warm
Regards,
Want
to include this article in your newsletter? You can if you
include this blurb:
Tommy Yan helps business owners and entrepreneurs make more
money through direct response marketing. He publishes Tommy's
Tease weekly e-zine to inspire people to succeed in business
and personal growth. Get your free subscription today at www.TommyYan.com. |