| If
you're not happy with your order, we want to know about it. Your
satisfaction is very important to us, and your feedback helps us
improve our products. If you need to return a product, just follow
these simple steps:
Call
us at 1-800-698-8127 within 90 days of the invoice date to request
your Return Authorization Number.
Indicate
your preference as to credit, exchange or refund. Credit card
refunds may only be made to the same card used for the original
purchase. Note that refund processing can take up to 2 weeks.
Carefully
re-pack the item in a sturdy carton, along with all related material.
Be sure to include the Return Authorization number on the returned
package.
Returned
products must be in "like new" re-sellable condition.
Refunds are not allowed on deep discounted purchases.
Please
note that we reserve the right to charge a minimum 20% restocking
fee if these return procedures are not followed. Also, liability
for lost or damaged return items belongs to the customer.
For
digital products:
There
are NO guarantees for downloadable products unless otherwise stated.
This
includes audios and videos.
|